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We will process your refund within 7 business days in case of order cancellation. For returns, we will issue a refund after the product has been received at our warehouse and has passed a quality check. This entire process typically takes about 2 weeks after the return has been picked up.
Please note, any amount paid as partial payment is non-refundable. By making a partial payment, you acknowledge and agree that such payments are non-refundable under any circumstances, as per our terms and conditions.

Your product will be eligible for return or replacement only under the following conditions:

• Wrong product delivered
• Expired product delivered
• Damaged product delivered (physical damage, tampered product, or packaging)
• Incomplete order
• Missing product

• Opened, used, or altered products
• Missing original packaging (mono cartons, labels, etc.)
• Return or replacement request is generated more than 2 days after the delivery date
• Damage or missing product is reported more than 2 days after the delivery date

It takes 3-5 business days for processing (unless stated otherwise), 7-12 business days to receive your product (domestic) an international shipping takes minimum of 15 business days.

Shipping is free for domestic orders that meet the minimum order value. For orders below the minimum value, a standard shipping fee applies. Please note that international orders are subject to a shipping fee, regardless of the order value.

Yes, we do. Please note that international delivery is insured and safe, and all orders will arrive at their destination. A shipping fee of Rs. 1500/- applies to all international orders. Delivery times may vary depending on the destination.

Yes, our products are made using high-quality, safe and tested ingredients that are carefully formulated to ensure safety and effectiveness. All our products go through rigorous testing to meet industry standards, ensuring they are safe for use. However, we recommend conducting a patch test before using any new product to avoid allergic reactions.

To find the most suitable product for your skin, we recommend checking the product description for details about the ingredients and benefits. Each product is designed with specific skin types and concerns in mind, so be sure to read the information provided to select the best option for your needs.