Privacy Policy

Goodfeel respects an individual’s privacy and is committed to protecting the same. Our relationship with you is our most valuable asset and is the basis of our name and reputation.

Our company www.goodfeel.in places its highest value on your trust and prioritizes protection of your personal information. This privacy policy explains how The Good Feel will collect, use, share and process personal information in relation to the services provided on the website.

By providing your consent to the privacy policy, you expressly consent and agree to our use and disclosure of your personal information in accordance with the privacy policy.

What Information Do We Collect?

You may be required to provide us with your personal information during the course of using the website for instance, at the time of creating a User ID or filling out financial information while making an online purchase, participating in any online contest or survey, uploading content, at the time of communicating with website’s customer service by phone, email or otherwise, at the time of providing feedbacks for the content available on the website. Following are the categories of personal information that is collected by us-

• Name
• Address
• Country
• Mobile number
• Gender
• Email address
• Order details
• Query
• Your IP address
• I need help with (Subject)
• Comments/Reviews

What do we do with the Information collected by us?

We only collect information that you provide to us while purchasing our products and filling out any forms. We then use this personal information to better understand your needs and deliver you the best services, in particular for the following reasons:

• Internal record keeping
• To better understand your expectations and needs.
• To handle inquiries and complaints of our customers, providing recommendations based on your past purchase behavior, communicating with you through phone, mobile application, or email, to notify you and send offers about our products and services.
• To customize the website & improve the interface according to your interests.
• To conduct internal research on our Customer’s demographics, interests, and behavior to better understand and serve you.

DO WE USE COOKIES?

We use cookies to track your preferences and remember the information about your visit. You understand that a cookie is a small piece of data that is sent to your web browser from a web server and is eventually stored on your computer's hard drive. The Cookies may store a variety of information, including, the number of times that you access the website, registration information, and the number of times that you view a particular product or page on the Platform. The use of cookies is a common practice adopted by most major websites to better serve their visitors.

By continuing the use of the Platform, you are agreeing to our use of cookies.

You may choose to disable/decline cookies, however, the same may have a significant impact on your experience & you may lose some functionality or find some parts inaccessible on the platform. We recommend that you leave cookies turned on for use of this website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over any other website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

POLICY UPDATES

We reserve the right to change or update this privacy policy at any time, without notice of such update/change to any persons/ entity. Such changes shall be effective immediately upon posting on the website. Thus, you are advised to review this page periodically for any changes. You understand and agree that you shall be solely responsible for keeping yourself updated with this Privacy Policy.

CONTACT US

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at care@goodfeel.in.